Q & A
Tel : +82-70-4156-7670
Mail : edelliskorea@gmail.com
If you have any questions, please contact us at the contact number above or send an inquiry!
We will respond right away by email!
Frequently Asked Questions
We've collected our customers’ frequently asked questions in one place! If you can’t find the answer you are looking for, please send us an inquiry!
What kind of company is Edellis?
Natural beauty and fresh air are part of the peaceful Swiss landscape.
Edellis began in 2014 as a small family company in the elegant and stylish Swiss city of Lugano, a place of vibrant passion located near the trendy city of Milan.
Later, we unveiled our first mask packs, developed through a two-year research project in Switzerland, a wealthy country that considers tradition important. Since then, we have expanded sales to luxury spas and luxury beauty shops in the Middle East as well as European regions, including Luxembourg, Belgium, the UK, and Italy.
Edellis began in 2014 as a small family company in the elegant and stylish Swiss city of Lugano, a place of vibrant passion located near the trendy city of Milan.
Later, we unveiled our first mask packs, developed through a two-year research project in Switzerland, a wealthy country that considers tradition important. Since then, we have expanded sales to luxury spas and luxury beauty shops in the Middle East as well as European regions, including Luxembourg, Belgium, the UK, and Italy.
What are the features of Edellis Mask?
An eco-friendly sheet made of cotton linters is used. Cotton linters, with their thin and soft silky texture, and are used for linings in luxury clothes and hygiene products.
A wrinkle-free fiber with elasticity, cotton linters are superior to rayon in tensile strength, abrasion strength, dry strength, moisture absorption and durability. The cross-section is circular and the lateral edges are smooth, so there is no fluffing and no irritation from contact with skin.
Love Edellis puts a high priority on customer health, and has researched and developed products that reduce skin irritation while filling nutrition.
Edellis always thinks about its customers and strives to be a company that researches and develops products from the customers' point of view.
(1) Ultra Hydrating
A creamy sheet mask that helps maintain a clean skin texture, and which contains olive oil for an extreme moisturizing effect.
(2) Instance Calming Mask
This is an effective mask for customers with troubled skin.
It contains aloe to help with skin regeneration by inhibiting the growth of melanin, which is the cause of freckles.
(3) Intensive Brightening Mask
This mask is effective for brightening the skin. It contains quercetin and kaempferol, from peony roots, which brighten the skin tone, help prevent skin discoloration and calm the skin through soothing, anti-inflammatory activity.
A wrinkle-free fiber with elasticity, cotton linters are superior to rayon in tensile strength, abrasion strength, dry strength, moisture absorption and durability. The cross-section is circular and the lateral edges are smooth, so there is no fluffing and no irritation from contact with skin.
Love Edellis puts a high priority on customer health, and has researched and developed products that reduce skin irritation while filling nutrition.
Edellis always thinks about its customers and strives to be a company that researches and develops products from the customers' point of view.
(1) Ultra Hydrating
A creamy sheet mask that helps maintain a clean skin texture, and which contains olive oil for an extreme moisturizing effect.
(2) Instance Calming Mask
This is an effective mask for customers with troubled skin.
It contains aloe to help with skin regeneration by inhibiting the growth of melanin, which is the cause of freckles.
(3) Intensive Brightening Mask
This mask is effective for brightening the skin. It contains quercetin and kaempferol, from peony roots, which brighten the skin tone, help prevent skin discoloration and calm the skin through soothing, anti-inflammatory activity.
What values does Edellis Korea pursue?
Edellis values putting the customers' skin health and happiness first and providing products with ingredients and materials that are good for the body.
Where can I find the news on Edellis Korea?
You can get the latest news about Edellis through its social media accounts, located at the top of the website, and information on various events and discounts is also updated, so do not miss our monthly and seasonal events!
What are Edellis products and what are their features?
We produce a lot of products, including sheet masks, hydrogels, face patches and peel off masks, that provide intensive care for the desired body parts.
We have researched face sheet masks for moisturizing, brightening and soothing, and that are suitable for the skin types desired by customers.
We have researched body masks that can provide sufficient nutrients in a short time by filling the mask packs with essence.
We have researched face sheet masks for moisturizing, brightening and soothing, and that are suitable for the skin types desired by customers.
We have researched body masks that can provide sufficient nutrients in a short time by filling the mask packs with essence.
What are the operating hours of your customer service center?
It is open from 9 a.m. to 6 p.m. on weekdays.
The number is +82-70-4156-7670.
The number is +82-70-4156-7670.